KidzTalk

I have a kn problem.

+10 votes
112 views
asked Jul 19, 2019 in KidzNet by LunaLight (97,060 points)
I have cleared my browser cache, cookies, site data, and browser history but in is still not working for me, it worked enough yesterday for me to see the fear but now it only loads to the top bar with my username every time.
commented Jul 19, 2019 by kitten (628,490 points)
For me it only loads the basic HTML and no css so it looks weird.
commented Jul 20, 2019 by kidzsearch (136,510 points)
We just updated the site. Does reloading or clearing your cache help?
commented Jul 20, 2019 by kitten (628,490 points)
Let's see
commented Jul 21, 2019 by JD2005

Yes, you guys are right. The same things are happening with me. I was wondering why. I have a slow mobile data connection though. But it's working well on my PC.



1 Answer

+3 votes
answered Jul 19, 2019 by kidzsearch (136,510 points)
We are not seeing problems based on reports from other users. Try clearing your browser cache and cookies again. Next, restart your device. Are you able to access KidzNet from another device, like a desktop computer?

Another thing you can try when this happens is to swipe up while holding the screen to load more data. You should see the please wait spinner. This can help if you are on a very slow internet connection.

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